The Change Delivery Consultant plays a critical role in enabling successful implementation of strategic and operational changes across the SME segment within Business Banking
Job Summary
The Change Delivery Consultant plays a critical role in enabling successful implementation of strategic and operational changes across the SME segment within Business Banking.
This role ensures that change initiatives are understood, adopted, and embedded by frontline colleagues and stakeholders, ultimately supporting improved customer outcomes, colleague experience, and business performance.
Absa Bank Limited is an equal opportunity, affirmative action employer, and preference will be given to suitable candidates from designated groups.
Matching Summary
The Change Delivery Consultant plays a critical role in enabling successful implementation of strategic and operational changes across the SME segment within Business Banking.
Skills & Requirements
Must-have
Change Execution and Implementation
Training and Socialization
Embedding and Adoption Monitoring
Stakeholder Engagement and Collaboration
Problem Solving and Continuous Improvement
Customer-Centric Enablement
Nice-to-have
Agile ways of working
African group growth journey
Frontline colleague support
Key Requirements
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)