Tyler Veterinary Center is seeking a Customer Service Representative (CSR) to manage client interactions, appointments, and administrative tasks in a veterinary setting. The ideal candidate should possess excellent communication skills, a detail-oriented approach, and a compassionate demeanor, with a preference for those with prior customer service experience and knowledge of veterinary medical terminology
Job Summary
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous.
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Matching Summary
Match Score: 85
Tyler Veterinary Center is seeking a Customer Service Representative (CSR) to manage client interactions, appointments, and administrative tasks in a veterinary setting. The ideal candidate should possess excellent communication skills, a detail-oriented approach, and a compassionate demeanor, with a preference for those with prior customer service experience and knowledge of veterinary medical terminology.
Salary
Depending on experience
Skills & Requirements
Must-have
Professional phone etiquette
Prioritize and complete tasks
Problem-solving and adaptability
Computer efficiency
Detail-oriented
Nice-to-have
Compassionate and well-mannered
Calm in emergency situations
Creating good first and last impressions
Key Requirements
HS Diploma or educational equivalent
Excellent customer service skills
Must be able to work most Saturdays
Available to work weekends and holiday rotations
Experience with Veterinary Electronic Medical Records (preferred)
One year of customer service representative experience (preferred)
Knowledge of veterinary medical terminology and procedures (preferred)