Technical Customer Success Manager

Armissecurity

Washington DC, US
$120,000 - $130,000 py
On-site
Technical delivery of the platform
Align new use cases to ciso goals
Guide customer adoption and operationalization
Armis protects the entire attack surface and manages an organization’s cyber risk exposure in real time

Job Summary

  • Armis protects the entire attack surface and manages an organization’s cyber risk exposure in real time.
  • The T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required.
  • Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace.

Matching Summary

Armis protects the entire attack surface and manages an organization’s cyber risk exposure in real time.

Salary

$120,000 - $130,000

Skills & Requirements

Must-have

  • Technical delivery of the platform
  • Align new use cases to CISO goals
  • Guide customer adoption and operationalization
  • Act as customer advocate within Armis
  • Stay current on third-party integrations

Nice-to-have

  • Collaborative team environment
  • Passionate about making customers successful
  • Thrive on going above and beyond

Key Requirements

  • Bachelor’s degree or relevant certifications
  • 5+ years experience in Customer Success or Technical Account Management
  • 5+ years experience in service delivery or technical account management
  • 3+ years experience in IT, security, or healthcare tech
  • Familiarity with network protocols

Work Rights

Not specified

Tailored Resume

Cover Letter