System Engineer Telecom Operation 100% (f/m/d)

Julius Baer

2nd level application support
Incident and change management
Windows server administration
Ensure the reliable operation of critical infrastructure applications in a global environment

Job Summary

  • Ensure the reliable operation of critical infrastructure applications in a global environment.
  • Respond promptly to incident tickets, conduct root cause analysis, and manage changes according to ITIL processes.
  • Maintain and continuously update operation guides, runbooks, and knowledge articles.

Matching Summary

Ensure the reliable operation of critical infrastructure applications in a global environment.

Skills & Requirements

Must-have

  • 2nd level application support
  • Incident and Change Management
  • Windows Server administration
  • VoIP technologies and protocols
  • ITIL best practices
  • Troubleshooting complex distributed systems

Nice-to-have

  • Process optimisation and automation
  • Entrepreneurial and empowered mindset
  • Value beyond wealth creation

Key Requirements

  • Minimum 3 years of professional experience
  • Tertiary education in IT or equivalent
  • ITIL Foundation certification preferred
  • Experience with Network fundamentals

Work Rights

Not specified

Tailored Resume

Cover Letter