Temporary Psc Orthopedics-podiatry

Mass. Eye And Ear

Oak Bluffs, MA, United States
Base: $20.70 - $42.31phly; bonus/equity: not speci...
Fully remote
Telephone and computer-based role
Customer service techniques
Hipaa guidelines
Under direction, receives incoming phone calls and online requests from both patients and referring providers interested in accessing care

Job Summary

  • Under direction, receives incoming phone calls and online requests from both patients and referring providers interested in accessing care.
  • Verifies patient information and utilizes decision trees and other guidelines to schedule patient visits and coordinate care.
  • Ensures that patients, referring providers and other customers receive timely, efficient and high-quality service.

Matching Summary

Under direction, receives incoming phone calls and online requests from both patients and referring providers interested in accessing care.

Salary

Base: $20.70 - $42.31/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Telephone and computer-based role
  • Customer service techniques
  • HIPAA guidelines
  • High volume calls
  • Fast-paced environment

Nice-to-have

  • Groundbreaking medical discoveries
  • Exceptional care
  • High-performing teams

Key Requirements

  • High School Diploma or Equivalent required
  • 0-1 year customer service experience
  • 0-1 year medical office experience
  • Epic experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter