Scheduling Coordinator 1 - Brain And Spine | Neurodiagnostics
The Ohio State University
Columbus, Ohio, US
Excellent communication skills
Professional phone voice
Scheduling new patient appointments
The Scheduling Coordinator functions as an integral part of the OSUWMC commitment to improve access and service to our patients/customers by emanating a culture of cooperation, enthusiasm and respect
Job Summary
The Scheduling Coordinator functions as an integral part of the OSUWMC commitment to improve access and service to our patients/customers by emanating a culture of cooperation, enthusiasm and respect.
The Specialist is responsible for answering the telephone calls in a pleasant, professional and articulate phone voice, scheduling new patient appointments, monitoring clinical schedules (wait/bump lists) to ensure full clinics, and maintain department clerical duties.
The Specialist will also be responsible for timekeeping editing, benefits verification, scanning appropriate paperwork into Document Imaging System, and focusing on accurate data collection.
Matching Summary
The Scheduling Coordinator functions as an integral part of the OSUWMC commitment to improve access and service to our patients/customers by emanating a culture of cooperation, enthusiasm and respect.
Skills & Requirements
Must-have
Excellent communication skills
Professional phone voice
Scheduling new patient appointments
Monitoring clinical schedules
Accurate data collection
Nice-to-have
Cooperation, enthusiasm, and respect
Fast-paced environment
Strong working knowledge of health insurance plans
Key Requirements
3-4 years clinical practice experience preferred
Background in registration, customer service, and insurance verification preferred