Customer Service Representative

Crittercarevet

Seymour, CT, United States
On-site
Professional phone etiquette
Handle emotional clients
Manage emergency situations
Crittercarevet is seeking a Client Service Representative to serve as the primary contact for clients, ensuring positive interactions in a veterinary clinic environment. The ideal candidate should possess strong customer service skills, be empathetic, and manage administrative tasks efficiently

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success, empowering team members with resources, support, and opportunities.

Matching Summary

Match Score: 85

Crittercarevet is seeking a Client Service Representative to serve as the primary contact for clients, ensuring positive interactions in a veterinary clinic environment. The ideal candidate should possess strong customer service skills, be empathetic, and manage administrative tasks efficiently.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Manage emergency situations
  • Process payments accurately
  • Maintain client records

Nice-to-have

  • Personable and skilled demeanor
  • Create welcoming environment
  • Adapt to multiple situations
  • Detail-oriented approach

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Computer efficiency
  • Available to work weekends and holiday rotations
  • One year of customer service representative experience
  • Knowledge of veterinary medical terminology and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter