Reservation Agent -taghazout Bay Marriott Resort

Marriott

Taghazout, Morocco
**
Process reservation requests
Verify room availability and rate
Handle guest inquiries
** The Taghazout Bay Marriott Resort is seeking a Reservation Agent responsible for processing reservation requests, changes, and cancellations, while providing excellent customer service. The ideal candidate will possess a high school diploma and a strong commitment to hospitality, though no prior experience is required. **

Job Summary

  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail, identifying guest needs and verifying availability.
  • Follow sales techniques to maximize revenue and input data into the reservation system, indicating special room reservation types.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and maintain a clean and professional appearance.

Matching Summary

Match Score: 75

** The Taghazout Bay Marriott Resort is seeking a Reservation Agent responsible for processing reservation requests, changes, and cancellations, while providing excellent customer service. The ideal candidate will possess a high school diploma and a strong commitment to hospitality, though no prior experience is required. **

Skills & Requirements

Must-have

  • Process reservation requests
  • Verify room availability and rate
  • Handle guest inquiries
  • Follow company policies
  • Maintain professional appearance

Nice-to-have

  • Elevate the art of hospitality
  • Deliver thoughtful, heartfelt service
  • Support team to reach common goals
  • Develop positive working relationships

Key Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required

Work Rights

Not specified

Tailored Resume

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