Application Support Consultant

BRILLANTEZ SOLUTIONS PTE. LTD.

Singapore, Singapore
Not specified
Customer service mindset with clarity
Windows server 2016 and above familiarity
Microsoft sql server knowledge
Brillantez Solutions Pte. Ltd. is seeking an Application Support Consultant to assist with product configuration, customer support, and training. The ideal candidate is a fresh graduate with a strong customer service mindset, excellent communication skills, and familiarity with technical tools like Windows Server and Microsoft SQL Server

Job Summary

  • The role involves assisting in configuring, installing, and supporting a product suite while ensuring contractual service expectations are exceeded.
  • Candidates must be available on a rotational basis for 24/7 coverage regarding specific topics or urgent issues.
  • Fresh graduates are welcome to apply provided they possess strong organizational skills and a customer service mindset.

Matching Summary

Match Score: 75

Brillantez Solutions Pte. Ltd. is seeking an Application Support Consultant to assist with product configuration, customer support, and training. The ideal candidate is a fresh graduate with a strong customer service mindset, excellent communication skills, and familiarity with technical tools like Windows Server and Microsoft SQL Server.

Skills & Requirements

Must-have

  • Customer service mindset with clarity
  • Windows Server 2016 and above familiarity
  • Microsoft SQL Server knowledge
  • Network and PC troubleshooting skills
  • Rotational 24/7 availability for urgencies

Nice-to-have

  • Excellent interpersonal communication skills
  • Problem-solving in dynamic environments
  • Familiarity with Asian languages
  • Pre-sales support experience
  • Ability to work directly with development teams

Key Requirements

  • Minimum Diploma in Information Technology or related discipline
  • Strong written and spoken English proficiency

Work Rights

Not specified

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