Customer Success Architect (identity Lifecycle Management)

Veza

Remote
Base: $150,000—$200,000 usd; bonus/equity: eligibl...
Fully remote
Customer lifecycle management expertise
Identity and access management knowledge
Cloud and on-prem architectures
Veza is seeking a Customer Success Architect specialized in Lifecycle Management to facilitate customer onboarding and implementation of their Intelligent Access platform. This remote role focuses on managing customer relationships and ensuring successful adoption of Veza's identity security solutions

Job Summary

  • Accelerate customer time to value by expertly coordinating the delivery of onboarding, implementation, integration, and consulting services.
  • Act as an SME on Veza’s Lifecycle Management product ensuring alignment to industry best practices including developing standardized workflows and playbooks for each Lifecycle Management Deployment phase.
  • Partner with product, sales, and support teams to align JML processes with broader company goals.

Matching Summary

Match Score: 85

Veza is seeking a Customer Success Architect specialized in Lifecycle Management to facilitate customer onboarding and implementation of their Intelligent Access platform. This remote role focuses on managing customer relationships and ensuring successful adoption of Veza's identity security solutions.

Salary

Base: $150,000—$200,000 USD; Bonus/Equity: Eligible for equity; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Customer Lifecycle Management expertise
  • Identity and Access Management knowledge
  • Cloud and On-prem architectures
  • Enterprise SaaS platforms
  • Identity Providers experience

Nice-to-have

  • Ownership Mindset
  • Act with Integrity
  • Guardians of our Customers
  • Opinionated Humility
  • Build Trust, Earn Trust

Key Requirements

  • 5+ years professional experience
  • BA/BS degree or equivalent experience
  • Experience with information security
  • Experience with major cloud provider
  • Experience with data platforms

Work Rights

Not specified

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