$70,000 - $100,000; commission based; not specifie...
Customer service
Communication between customer and technician
Identify and confirm customer concerns
The Service Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns
Job Summary
The Service Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.
They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.
Matching Summary
The Service Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.
Salary
$70,000 - $100,000; Commission based; Not specified
Skills & Requirements
Must-have
customer service
communication between customer and technician
identify and confirm customer concerns
offer resolution to customer concerns
enter repair orders efficiently
Nice-to-have
professional and fun work environment
fast-paced but easy-going
family friendly environment
supportive leadership
detail oriented manager
Key Requirements
5+ years of experience in Service writing Advisor role
Acceptable driving record and a valid driver's license