Base: $39,930 - $43,923; bonus/equity: not specifi...
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Customer-facing service
Maintenance request processing
Key inventory administration
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The University of Arkansas is seeking a Service Center Support Specialist in Fayetteville, AR, to serve as the primary customer-facing agent for the Facilities Management department. The role involves greeting customers, processing maintenance requests, and handling key inventory, while offering a vibrant work culture and comprehensive benefits.
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Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
The position requires regular, reliable, and non-disruptive attendance and the ability to create and maintain collegial, harmonious working relationships with others.
Matching Summary
Match Score: 75
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The University of Arkansas is seeking a Service Center Support Specialist in Fayetteville, AR, to serve as the primary customer-facing agent for the Facilities Management department. The role involves greeting customers, processing maintenance requests, and handling key inventory, while offering a vibrant work culture and comprehensive benefits.
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Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
customer-facing service
maintenance request processing
key inventory administration
payment and deposit handling
proactive customer communication
use of computerized maintenance management system
switchboard operation
Nice-to-have
general office experience
good customer service skills
knowledge of Workday
knowledge of Microsoft Office
ability to maintain harmonious working relationships
knowledge of accessibility standards
data analysis techniques
Key Requirements
high school diploma or equivalent
minimum two years related experience
criminal background check
sex offender registry check
ability to work legally in the United States
Work Rights
Must have legal authority to work in the United States