GOODRICH AEROSTRUCTURES SERVICE CENTER - ASIA PTE. LTD.
Islandwide, Singapore
Lead airline support managers team
Drive proactive customer engagement philosophy
Manage customer expectations and service levels
The role requires leading a team of airline support managers to safeguard a strong culture of customer support within the region
Job Summary
The role requires leading a team of airline support managers to safeguard a strong culture of customer support within the region.
Candidates must drive integration between the ASM team and local MRO organizations while managing customer expectations and promoting commercial opportunities.
The position involves collaborating with senior leadership globally to execute cross-team operational initiatives and foster an environment of collaboration.
Matching Summary
Match Score: 85
The role requires leading a team of airline support managers to safeguard a strong culture of customer support within the region.
Skills & Requirements
Must-have
Lead airline support managers team
Drive proactive customer engagement philosophy
Manage customer expectations and service levels
Collaborate with global senior leadership
Interface directly with airline personnel
Nice-to-have
Strong relationship building skills internal and external
Flexible and motivated attitude
Ability to communicate to senior leadership
Experience with continuous improvement initiatives
Partnership opportunities with airlines
Key Requirements
Bachelor's degree and 8 years prior relevant experience
Advanced Degree in related field and minimum 5 years experience