Guest Services Manager

JLL UK

Riverwoods, IL, United States
Estimated compensation: 50,236.00 – 62,796.00 usd ...
Exceptional client experience delivery
Proactive communication and high touch service
Guest services program implementation
JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients

Job Summary

  • JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients.
  • The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service.
  • JLL offers personalized benefits that support personal well-being and growth, including a 401(k) plan with matching company contributions and comprehensive medical, dental & vision care.

Matching Summary

JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients.

Salary

Estimated compensation: 50,236.00 – 62,796.00 USD per year; Not specified; Not specified

Skills & Requirements

Must-have

  • Exceptional client experience delivery
  • Proactive communication and high touch service
  • Guest Services program implementation
  • Daily operations oversight
  • Problem resolution for building services
  • Quality assurance checks

Nice-to-have

  • Hospitality focused workplace environment
  • Enhance employee engagement initiatives
  • Collaborative service line leadership
  • Passion for service and brilliant people skills

Key Requirements

  • High school diploma or GED
  • Previous Supervisory or Management experience
  • Hospitality industry experience
  • Commercial real estate industry knowledge
  • Proficient Google Suite skills
  • Manage multiple priorities in fast-paced environments
  • Authorization to work in the United States without sponsorship

Work Rights

Must be authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter