Community Engagement & Moderation Manager

Workday

Hybrid (50% in-office time per quarter)
Community engagement programs
Moderation policies and guidelines
Ai-driven content management
Workday is seeking a Community Engagement & Moderation Manager to enhance community strategy and governance while serving as a liaison between departments and customers. The ideal candidate will have at least three years of experience in community engagement, with a strong focus on moderation and analytical skills

Job Summary

  • The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers.
  • You will work hands-on with the Workday Community platform to build value, trust, gamify, and influence behaviour on the community.
  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Matching Summary

Match Score: 85

Workday is seeking a Community Engagement & Moderation Manager to enhance community strategy and governance while serving as a liaison between departments and customers. The ideal candidate will have at least three years of experience in community engagement, with a strong focus on moderation and analytical skills.

Skills & Requirements

Must-have

  • Community engagement programs
  • Moderation policies and guidelines
  • AI-driven content management
  • Community platform tools
  • Cross-functional issue resolution

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Empathy and shared enthusiasm

Key Requirements

  • 3+ years of professional experience
  • Community member engagement or moderation strategies
  • Operational-level knowledge of community platform tools
  • Familiarity with AI-driven content management and analytics
  • Strong ability to analyze community data
  • Superb communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter