Marketplace Platform Operations Analyst

Amex GBT

Manila, Philippines
2+ years product support experience
Gds experience required
Travel distribution systems knowledge
The role involves handling platform technology troubleshooting with internal and external partners while ensuring operational administration of configuration controls

Job Summary

  • The role involves handling platform technology troubleshooting with internal and external partners while ensuring operational administration of configuration controls.
  • Candidates will assist in creating team processes, documentation, and automation efficiencies to support platform deployments into new countries.
  • Amex GBT offers flexible benefits tailored to each country, including health insurance, retirement programs, and access to over 20,000 learning courses.

Matching Summary

The role involves handling platform technology troubleshooting with internal and external partners while ensuring operational administration of configuration controls.

Skills & Requirements

Must-have

  • 2+ years product support experience
  • GDS experience required
  • Travel distribution systems knowledge
  • Software issue troubleshooting skills
  • Cross-functional stakeholder collaboration

Nice-to-have

  • Non-GDS API experience
  • OTA or OBT e-commerce background
  • CRM system usage proficiency
  • Business travel operations familiarity
  • Process automation initiative

Key Requirements

  • 2+ years experience in Product Support
  • Extensive GDS experience mandatory
  • Strong analytical and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter