As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process
Job Summary
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.
We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
Matching Summary
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
Skills & Requirements
Must-have
End-to-end claims process management
Managing physical and psychological claims
Liaising with multiple stakeholders
Customer-centric approach
Decision-making skills
Nice-to-have
Empathetic and supportive approach
Learning culture
Values-driven environment
Work-life balance support
Key Requirements
Extensive customer service experience
Allied health background or case management experience highly advantageous