Senior Director

Cloudmed

Hyderabad, India
Medical coding quality
Training curriculum development
Customer satisfaction
Lead a team of Training and Quality Associate Directors and Operations Delivery leaders for multiple business units/customers and across locations

Job Summary

  • Lead a team of Training and Quality Associate Directors and Operations Delivery leaders for multiple business units/customers and across locations.
  • Build and operate a predictable quality model and well aligned outcome-based quality assurance unit for coding.
  • Drive high people engagement including framework for periodical connects including 1 to 1, skips, FGDs as well use the people survey tool to drive meaningful actions, EWS and employee retention and govern attrition.

Matching Summary

Lead a team of Training and Quality Associate Directors and Operations Delivery leaders for multiple business units/customers and across locations.

Skills & Requirements

Must-have

  • Medical Coding Quality
  • Training Curriculum Development
  • Customer Satisfaction
  • Quality Assurance Unit
  • Process Improvement Initiatives
  • Digital Solutions Implementation

Nice-to-have

  • Inspiring People Leader
  • Collaborative Team Environment
  • Healthcare Setting Innovation
  • Community Impact

Key Requirements

  • Minimum 18 Years of Experience
  • Multispecialty Coding Management
  • RCM/US Healthcare Experience
  • Quality and Training Concepts
  • CPC certification required
  • Graduate in any stream

Work Rights

Not specified

Tailored Resume

Cover Letter