Customer Service Representative-1

Poway Animal Hospital

Poway, California, United States
Client interaction and communication
Answering phone calls and inquiries
Scheduling appointments and managing calendar
Greet clients and their pets warmly upon arrival, answer phone calls, and respond to inquiries about services, appointments, and pet care

Job Summary

  • Greet clients and their pets warmly upon arrival, answer phone calls, and respond to inquiries about services, appointments, and pet care.
  • Maintain accurate records of client information and pet medical histories, process payments, and manage billing inquiries.
  • Opportunities for professional development and training, employee discounts on services and products, and a supportive and friendly work environment are provided.

Matching Summary

Greet clients and their pets warmly upon arrival, answer phone calls, and respond to inquiries about services, appointments, and pet care.

Skills & Requirements

Must-have

  • Client interaction and communication
  • Answering phone calls and inquiries
  • Scheduling appointments and managing calendar
  • Processing payments and billing inquiries
  • Proficient in computer systems and scheduling software

Nice-to-have

  • Compassionate and caring attitude
  • Team-oriented with positive outlook
  • Willingness to learn and grow
  • Supportive and friendly work environment

Key Requirements

  • Previous experience in veterinary clinic
  • Knowledge of veterinary terminology

Work Rights

Not specified

Tailored Resume

Cover Letter