Accepts calls from patients referred to PHC for medical services and collects information required to schedule appointments, assist callers or redirect calls
Job Summary
Accepts calls from patients referred to PHC for medical services and collects information required to schedule appointments, assist callers or redirect calls.
Completes registration process by obtaining patient demographic and insurance information and entering required data into scheduling database.
Provides information regarding services, sliding scale fees and/or appointments to callers.
Matching Summary
Accepts calls from patients referred to PHC for medical services and collects information required to schedule appointments, assist callers or redirect calls.
Salary
$17.00
Skills & Requirements
Must-have
Accept patient calls
Collect patient information
Schedule appointments
Provide service information
Route calls and take messages
Above average verbal communication
Nice-to-have
Spanish language proficiency
Experience in a call center
Experience in healthcare
Key Requirements
High School diploma/GED
At least six (6) months customer service experience