As a Service Coordinator, you are the link between our customers, the workshop, and the warehouse, ensuring smooth operations from initial contact to invoicing
Job Summary
As a Service Coordinator, you are the link between our customers, the workshop, and the warehouse, ensuring smooth operations from initial contact to invoicing.
You will manage workshop planning, communicate clearly with customers and drivers, and minimize truck downtime to enhance customer satisfaction.
The company offers a year contract with the prospect of a permanent position, an attractive benefits package including a bonus scheme and pension, and focuses on employee development and well-being.
Matching Summary
As a Service Coordinator, you are the link between our customers, the workshop, and the warehouse, ensuring smooth operations from initial contact to invoicing.
Skills & Requirements
Must-have
Connects customers, workshop, and warehouse
Manages workshop planning and scheduling
Handles customer and driver communication
Ensures service delivery and customer satisfaction
Process-oriented and results-driven work
Uses dealer systems for work
Nice-to-have
Proactive customer advice
Enthusiastic team collaboration
Focus on work-life balance
Commitment to sustainability and innovation
Key Requirements
MBO-4 or HBO (Associate Degree) education
Experience in a similar role or truck/garage industry is a pré
Available for 40 hours per week (32 or 36 negotiable)