Previous customer service or call centre experience
Ability to meet service levels and individual kpis
Assurant Inc is seeking a Customer Service Officer with a passion for classic cars to join their Auckland team. The role involves managing customer inquiries, providing quotes, and assisting with policy changes, all while enjoying a hybrid work model and various employee benefits
Job Summary
The role involves managing busy phone lines to provide quotes, establish insurance policies, and assist customers with policy changes.
Assurant offers a diverse team culture with benefits including hybrid work models, mental health recharge days, and development programs.
Candidates must demonstrate a passion for classic cars, whether through ownership, rebuilding, or active community involvement.
Matching Summary
Match Score: 85
Assurant Inc is seeking a Customer Service Officer with a passion for classic cars to join their Auckland team. The role involves managing customer inquiries, providing quotes, and assisting with policy changes, all while enjoying a hybrid work model and various employee benefits.
Skills & Requirements
Must-have
Passion and deep knowledge for Classic Cars
Previous customer service or call centre experience
Ability to meet service levels and individual KPIs
Nice-to-have
Experience in insurance and warranty sector
Proactive attitude and willingness to learn
Pleasant and professional phone manner
Key Requirements
Sound knowledge of Microsoft Office Suite
Decision making skills and ability to problem solve
Subject to background checks including criminal record check