Principal Operations Engineer

Salesforce UK

Base: $197,300 - $313,700 annually; bonus/equity: ...
12+ years engineering operations experience
Automation framework and scripting expertise
Incident management and observability systems
This role serves as a founding technical leader to build a modern, engineering-first operations function from the ground up

Job Summary

  • This role serves as a founding technical leader to build a modern, engineering-first operations function from the ground up.
  • The position focuses on eliminating manual toil by designing automated alert-to-incident pipelines and self-healing systems.
  • Candidates will drive operational excellence by establishing SLO frameworks and improving detection and response times for critical systems.

Matching Summary

This role serves as a founding technical leader to build a modern, engineering-first operations function from the ground up.

Salary

Base: $197,300 - $313,700 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), paid parental leave

Skills & Requirements

Must-have

  • 12+ years engineering operations experience
  • Automation framework and scripting expertise
  • Incident management and observability systems
  • Infrastructure as Code and DevOps practices
  • High-availability customer-facing system operations

Nice-to-have

  • Self-service operational tooling background
  • AI/ML-driven operations (AIOps) familiarity
  • Salesforce ecosystem experience
  • Platform engineering leadership
  • Large-scale incident transformation experience

Key Requirements

  • 12+ years of experience in engineering or SRE
  • Related technical degree required
  • Strong written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter