Fast-paced information processing and prioritization
Operating computer-aided dispatch systems
This position serves as the critical link between the public and first responders by receiving, prioritizing, and accurately relaying information to ensure timely responses
Job Summary
This position serves as the critical link between the public and first responders by receiving, prioritizing, and accurately relaying information to ensure timely responses.
Selected candidates will undergo a structured training program including a 640-hour Basic Telecommunicator Training Program and must obtain NC Sheriff's Education certification.
The role supports diverse operations ranging from officer safety and severe weather events to nuclear facility incidents and homeland security threats.
Matching Summary
This position serves as the critical link between the public and first responders by receiving, prioritizing, and accurately relaying information to ensure timely responses.
Salary
Starting: $40,343; Range: $33,902 - $59,327; Progression: $42,615 after training and one year
Skills & Requirements
Must-have
High-pressure emergency response environment
Fast-paced information processing and prioritization
Operating Computer-Aided Dispatch systems
Law enforcement radio code communication
Mapping system and geographic navigation usage
Nice-to-have
FCC and DCI regulatory knowledge
Prior experience in public safety communications
Experience with criminal intelligence systems
Strong customer service orientation
Ability to work rotating shifts including nights
Key Requirements
High school diploma or GED
DCI operator certification within 120 days
NC Sheriff's Education & Training Standards Commission certification