Customer Experience Coordinator (relief) - Greenville, Sc

Veterinary Emergency Group

Greenville, SC, United States
Not specified; not specified; competitive compensa...
On-site
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly

Job Summary

  • The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.
  • Employees are expected to provide confidential guidance on financial options and end-of-life decisions with compassion.
  • VEG offers competitive compensation, flexible schedules, and a culture focused on making employees feel valued and empowered.

Matching Summary

The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.

Salary

Not specified; Not specified; Competitive compensation mentioned

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer program proficiency
  • Ability to work nights weekends holidays
  • Multitasking in high stress environments
  • Willingness to work noisy odorous environment

Nice-to-have

  • Empathetic people-centric approach
  • Strong emotional intelligence skills
  • Creative problem solving abilities
  • Humility and team collaboration spirit
  • Curious nature for continuous learning

Key Requirements

  • 2+ years of customer service experience
  • High emotional intelligence
  • Availability for rotating shifts including nights and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter