Client Service Professional - Healthcare

R.R. Donnelley & Sons

Chicago, IL, United States
Base: $39,500 to $55,300 py; bonus/equity: pyrtici...
Remote
3+ years administrative or operational support experience
Advanced knowledge of ms office and job-specific software
Ability to work weekends and holidays
The role involves providing post-sales customer contact for inbound order fulfillment of print and related services including kitting and distribution

Job Summary

  • The role involves providing post-sales customer contact for inbound order fulfillment of print and related services including kitting and distribution.
  • Employees act as a communication link between external customers and internal departments while managing inventory item maintenance and generating quotes.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, and tuition assistance alongside a base salary range.

Matching Summary

The role involves providing post-sales customer contact for inbound order fulfillment of print and related services including kitting and distribution.

Salary

Base: $39,500 to $55,300 per year; Bonus/Equity: Participation in bonus, commission, or incentive program possible; Benefits: Medical, dental, vision, PTO, disability insurance, 401(k) with match, life insurance, tuition assistance

Skills & Requirements

Must-have

  • 3+ years administrative or operational support experience
  • Advanced knowledge of MS Office and job-specific software
  • Ability to work weekends and holidays
  • Strong organizational skills with deadline management
  • Excellent oral and written communication skills

Nice-to-have

  • Experience leading client meetings or business reviews
  • Ability to train and mentor junior staff members
  • Knowledge of manufacturing operations and kitting processes
  • Proven track record in dispute management and invoice reconciliation
  • Experience with workflow process improvement initiatives

Key Requirements

  • HS diploma or equivalent required
  • 3+ years relevant administrative/operational support experience
  • Must be able to work weekends and holidays

Work Rights

Not specified

Tailored Resume

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