As the Customer Banking Specialist in our Portland Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Job Summary
As the Customer Banking Specialist in our Portland Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks and educate customers on in-branch technology and digital banking options.
We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
Matching Summary
As the Customer Banking Specialist in our Portland Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Skills & Requirements
Must-have
Exceptional customer service delivery
Articulate financial terms clearly
Problem solve and provide solutions
Work in a busy retail environment
Nice-to-have
Experience in financial services
Experience in hospitality
Genuine interest in career growth
Champion risk-adverse culture
Key Requirements
Part time - 15 hours per week
Available Tuesday, Thursday & Friday 10.00am - 3.00pm