It-service Desk Mitarbeiter (onsite Support) (m/w/d)

Liebherr Machines Bulle SA

Bulle, Switzerland
On-site
Onsite support for hardware and software issues
Incident and service request management
Client and os administration
Central point of contact for departments on-site, supporting users with hardware and software issues, including training and documentation

Job Summary

  • Central point of contact for departments on-site, supporting users with hardware and software issues, including training and documentation.
  • Installation, configuration, and lifecycle management of end devices, operating systems, and software distribution using client management tools.
  • We offer a fascinating and secure workplace in a globally successful family company with fair compensation and diverse social benefits.

Matching Summary

Central point of contact for departments on-site, supporting users with hardware and software issues, including training and documentation.

Skills & Requirements

Must-have

  • Onsite support for hardware and software issues
  • Incident and service request management
  • Client and OS administration
  • Support for production-related IT systems
  • Active Directory and IT Service Management systems

Nice-to-have

  • Structured and service-oriented work approach
  • Team player with independent work style
  • Kollegiales Miteinander und unkomplizierte Zusammenarbeit

Key Requirements

  • Completed IT training (e.g., Fachinformatiker Systemintegration) or comparable qualification
  • Experience in onsite support, incident/request management, client/OS administration
  • Experience with production-related systems
  • Experience in user support and IT projects
  • Knowledge of Active Directory, IT Service Management systems (e.g., ServiceNow)
  • Structured troubleshooting skills

Work Rights

Not specified

Tailored Resume

Cover Letter