It Support Technician

Kreate

Findlay, OH, United States
**
1-3 years it support experience
Windows 10/11 troubleshooting
Microsoft 365 user account support
** Kreate is seeking an IT Support Technician to assist with technology operations in a family-owned plastic injection molding company. The ideal candidate should be customer-focused, technically skilled, and able to support both onsite and remote employees in a fast-paced environment. **

Job Summary

  • This role provides essential Tier 1 technical support to ensure employees have a consistent and productive technology experience within a family-owned manufacturing company.
  • The position involves configuring, deploying, and maintaining laptops and desktops while managing onboarding activities like account setup and device imaging.
  • Kreate fosters a culture of continuous improvement where technology supports real-world manufacturing operations and values accountability and teamwork.

Matching Summary

Match Score: 75

** Kreate is seeking an IT Support Technician to assist with technology operations in a family-owned plastic injection molding company. The ideal candidate should be customer-focused, technically skilled, and able to support both onsite and remote employees in a fast-paced environment. **

Skills & Requirements

Must-have

  • 1-3 years IT support experience
  • Windows 10/11 troubleshooting
  • Microsoft 365 user account support
  • Basic networking and Wi-Fi connectivity
  • Jira ticketing system usage

Nice-to-have

  • Remote workforce equipment logistics
  • Microsoft Intune endpoint management
  • Apple/macOS support experience
  • Strong customer service mindset
  • Active Directory / Entra ID familiarity

Key Requirements

  • 1-3+ years in IT support or help desk roles
  • Experience with Windows laptop and desktop setup
  • Familiarity with Microsoft 365 applications

Work Rights

Not specified

Tailored Resume

Cover Letter