Venue Technology Supervisor - Leader Bank Pavilion

Wildwoodsnj

Boston, MA, United States
$18 - $26 ph
On-site
Customer service-focused
Work independently
Fast paced, dynamic work environment
Candidate must be customer service-focused, with the ability to work independently and be flexible to help support at any Legends Hospitality locations

Job Summary

  • Candidate must be customer service-focused, with the ability to work independently and be flexible to help support at any Legends Hospitality locations.
  • The qualified individual will possess solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion.
  • Must have the ability to work during most events being held at the facility (including late nights and weekends).

Matching Summary

Candidate must be customer service-focused, with the ability to work independently and be flexible to help support at any Legends Hospitality locations.

Salary

$18 - $26 per hour

Skills & Requirements

Must-have

  • customer service-focused
  • work independently
  • fast paced, dynamic work environment
  • analytical and problem-solving skills
  • organize, manage, and complete multiple tasks
  • strong verbal and written communication
  • establish and maintain effective working relationships
  • event day setup and support of point-of-sale systems
  • desktop support services
  • work with vendors and service providers
  • communicate productively and professionally
  • work during most events
  • level 1 & 2 support of point-of-sale system problems
  • building wide point of contact on IT related matters
  • stadium walk-through to ensure systems are operational
  • replacement of defective hardware
  • diagnose software, firmware, & hardware errors
  • tracking RMA’s of equipment
  • maintain thorough knowledge of the organization
  • basic PC hardware knowledge
  • understanding on networking including TCP/IP, VLAN’s
  • administration experience with Windows operating systems
  • experience with wireless LAN concepts
  • experience with Windows XP/Windows 7 and Microsoft Office Suite
  • experience with virtual environments
  • accommodate the schedule in a sports and entertainment venue
  • adapt to environment changes immediately
  • highly effective oral presentation and written communication skills
  • report to the stadium no less than 4 hours prior to each game/event
  • flexible scheduling and reliable transportation
  • working knowledge of Microsoft and Mac applications
  • knowledge and usage of wireless terminologies and security technologies
  • knowledge in CAT5/6 crimping
  • able to move fast and act on assigned duties
  • ability to walk, stand, or sit for extended periods
  • ability to reach, bend, stoop, wipe, push and pull
  • ability to lift and carry items weighing 10-30 pounds, and up to 50 pounds

Nice-to-have

  • experience with Quest, Counterpoint or SQL systems
  • exposure to event support or retail sales experience

Key Requirements

  • Bachelor’s degree in Computer Information Systems or related field (Experience can be substituted for education)
  • 1-3+ years of relevant work experience
  • Relevant industry certifications

Work Rights

Not specified

Tailored Resume

Cover Letter