Payroll Service Delivery Manager

Universities of Wisconsin

Madison, WI, US
Base: $98,000 – $108,000 annually; bonus/equity: n...
Fully remote
Four years of leadership experience
Payroll hr or benefits operations
Developing operational metrics
The Payroll Service Delivery Manager is responsible for developing protocols to ensure accurate and timely employee payroll processing across the Universities of Wisconsin

Job Summary

  • The Payroll Service Delivery Manager is responsible for developing protocols to ensure accurate and timely employee payroll processing across the Universities of Wisconsin.
  • This role involves managing a team of at least 2.0 full-time equivalent employees while overseeing daily operations including time sheets, absence reporting, and garnishment processing.
  • Candidates can expect a starting annual salary between $98,000 and $108,000 with a comprehensive benefits package and an in-office requirement of three days per week.

Matching Summary

The Payroll Service Delivery Manager is responsible for developing protocols to ensure accurate and timely employee payroll processing across the Universities of Wisconsin.

Salary

Base: $98,000 – $108,000 annually; Bonus/Equity: Not specified; Benefits: Excellent benefits package included

Skills & Requirements

Must-have

  • Four years of leadership experience
  • Payroll HR or Benefits operations
  • Developing operational metrics
  • Managing service level agreements
  • Supervising at least 2.0 FTE employees

Nice-to-have

  • Experience in higher education sector
  • Shared service or centralized processing unit background
  • Bachelor's degree or equivalent experience
  • Knowledge of Workday Enterprise Support
  • Process improvement and automation expertise

Key Requirements

  • At least four years of leadership experience
  • Experience in HR related operational processes
  • Demonstrated experience monitoring operational metrics
  • Experience supporting customers in large organizations
  • Eligibility to work in the United States

Work Rights

Must be eligible to work in the US without sponsorship

Tailored Resume

Cover Letter