Customer Banking Specialist - Fremantle (20 Hours/week)

CBA New Digital Businesses Pty Ltd

Fremantle, Western Australia, Australia
Part-time (20 hours/week, monday – friday 10 am – 2 pm)
Build personal connection with customers
Understand customer needs
Process applications for loans
CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Fremantle branch, requiring availability Monday to Friday from 10 AM to 2 PM. This role focuses on delivering outstanding customer service, assisting clients with banking needs, and engaging in community events

Job Summary

  • Build a personal connection with customers through meaningful conversations.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions.

Matching Summary

Match Score: 75

CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Fremantle branch, requiring availability Monday to Friday from 10 AM to 2 PM. This role focuses on delivering outstanding customer service, assisting clients with banking needs, and engaging in community events.

Skills & Requirements

Must-have

  • build personal connection with customers
  • understand customer needs
  • process applications for loans
  • reconcile transactions accurately
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • act with integrity
  • place customer at the center
  • work independently and collaboratively
  • participate in community events

Key Requirements

  • Available to cover Monday – Friday 10am – 2pm
  • Ability to ask the right questions and find the right solutions

Work Rights

Not specified

Tailored Resume

Cover Letter