This critical role is centered on being a key player in the organization, dedicated to delivering timely and high-quality solutions to customers (airlines)
Job Summary
This critical role is centered on being a key player in the organization, dedicated to delivering timely and high-quality solutions to customers (airlines).
Manage a diverse portfolio of customer accounts to ensure the delivery of retrofit solutions and scheduled maintenance services meets all cost, timeline, and quality benchmarks.
Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
Matching Summary
This critical role is centered on being a key player in the organization, dedicated to delivering timely and high-quality solutions to customers (airlines).
Skills & Requirements
Must-have
customer account management
technical approval forms
risk escalation
on-site assistance
maintenance program evaluation
subcontractor performance monitoring
Nice-to-have
continuous improvement
highly motivated professionals
flexible working arrangements
innovative thinking
Key Requirements
Bachelor’s Degree in Engineering
6 years experience in aircraft customer service
Service Bulletin management experience
Aircraft maintenance and airline operations experience