The University of Arkansas for Medical Sciences is seeking a Patient Representative to provide financial counseling and assist patients with their healthcare obligations. The ideal candidate should have relevant experience in customer service or healthcare administration, along with strong communication and technical skills
Job Summary
The Patient Representative counsels patients on their financial status and obligation, identifying and referring them to appropriate sponsoring agencies.
This role is responsible for processing high-risk pre-certifications, developing denial avoidance plans, and producing reports on revenue cycle functions.
UAMS offers benefits including medical, dental, vision plans, holiday/vacation/sick leave, education discounts, and retirement matching.
Matching Summary
Match Score: 75
The University of Arkansas for Medical Sciences is seeking a Patient Representative to provide financial counseling and assist patients with their healthcare obligations. The ideal candidate should have relevant experience in customer service or healthcare administration, along with strong communication and technical skills.
Salary
Base: $16.82/hr; $17.07 w/ BA; Benefits: Yes
Skills & Requirements
Must-have
Counsel patients on financial status
Refer patients to sponsoring agencies
Process high-risk pre-certifications
Develop denial avoidance plans
Produce revenue cycle reports
Nice-to-have
Teamwork and diversity champion
Collaborative healthcare organization
Focus on improving patient care
Key Requirements
High School Diploma/GED with 4 years of experience OR Associate degree with 2 years of experience OR Bachelor’s Degree
Knowledge of medical terminology
Intermediate proficiency with MS Office Suite
Highly proficient keyboard and telephone etiquette skills
General knowledge of office machines
Proof of legal authority to work in the United States
Work Rights
Must have proof of legal authority to work in the United States