Customer Service Specialist

Auto Club Enterprises

Ridgeland, MS, United States
On-site
Provide professional customer service
Sell memberships and assist in sales
Resolve member and insured related problems
The Customer Service Specialist position at Auto Club Enterprises in Ridgeland, MS, focuses on providing quality service and support to members and agents while assisting with insurance sales and documentation. The role requires excellent customer service skills, data entry proficiency, and a Property and Casualty Insurance License

Job Summary

  • This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch.
  • Provide professional customer service to members and insured’s. Provide service and information to members regarding memberships and insurance.
  • Remarkable benefits include health coverage, 401(K) with company match AND Pension, tuition assistance, and employee discounts.

Matching Summary

Match Score: 85

The Customer Service Specialist position at Auto Club Enterprises in Ridgeland, MS, focuses on providing quality service and support to members and agents while assisting with insurance sales and documentation. The role requires excellent customer service skills, data entry proficiency, and a Property and Casualty Insurance License.

Skills & Requirements

Must-have

  • Provide professional customer service
  • Sell memberships and assist in sales
  • Resolve member and insured related problems
  • Handle complex transactions and basic complaints

Nice-to-have

  • Communicate positively and effectively with staff
  • Maintain positive relationship with management
  • Engage in cross selling opportunities

Key Requirements

  • High School GED Required
  • 1-3 years Customer service Preferred
  • Moderate proficiency in data entry required
  • Moderate Microsoft Word and Excel skills preferred
  • Advanced customer service skills preferred
  • Property and Casualty/Solicitors License required
  • Property and Casualty Insurance License, valid in selling state - Issued by State within 1 Year Required

Work Rights

Not specified

Tailored Resume

Cover Letter