Keyes Toyota is seeking a Service Drive Lane Manager to oversee service operations, ensuring exceptional customer service and staff performance. The ideal candidate will have 2-3 years of experience in a similar role, preferably with Toyota, and should excel in customer service and team management
Job Summary
The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
This individual is responsible for, training and development of all service consultants and support staff.
We offer best in class industry benefits including competitive pay, medical, dental and vision plans, and a 401(k) Retirement Plan.
Matching Summary
Match Score: 85
Keyes Toyota is seeking a Service Drive Lane Manager to oversee service operations, ensuring exceptional customer service and staff performance. The ideal candidate will have 2-3 years of experience in a similar role, preferably with Toyota, and should excel in customer service and team management.
Salary
$10,000.00 - $15,000.00 monthly; Performance-based incentives including commission and bonuses; Medical, Dental, Vision, 401(k), PTO, etc.
Skills & Requirements
Must-have
Exceptional customer service
Attainment of performance targets
Training and development of staff
Monitor performance and counsel staff
Quality inspections of vehicles
Nice-to-have
Team player
Focus on exemplary customer service
Ability to multi-task
Basic mechanical understanding
Strong organizational skills
Key Requirements
2-3 years previous Assistant Service Manager or Service Manager experience
Toyota Brand experience highly preferred
Spanish speaking preferred
Acceptable driving record and a valid driver's license