Reservations Agent (cluster Role)

Four Seasons

Kuala Lumpur, Malaysia
Base: competitive salary + wages; bonus/equity: no...
Customer service experience
Excellent phone communication skills
Multitasking ability
Four Seasons Hotel Kuala Lumpur offers a luxury experience with unique dining outlets, wellness facilities, and panoramic city views

Job Summary

  • Four Seasons Hotel Kuala Lumpur offers a luxury experience with unique dining outlets, wellness facilities, and panoramic city views.
  • The Reservations Agent role involves capturing sales from incoming calls, coordinating reservation details, and ensuring guest satisfaction across multiple properties.
  • Employees receive competitive salary, comprehensive benefits, training opportunities, complimentary accommodation, dry cleaning, and meals.

Matching Summary

Four Seasons Hotel Kuala Lumpur offers a luxury experience with unique dining outlets, wellness facilities, and panoramic city views.

Salary

Base: Competitive salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package, complimentary accommodation, dry cleaning, and meals

Skills & Requirements

Must-have

  • Customer service experience
  • Excellent phone communication skills
  • Multitasking ability
  • Proficient with computer systems
  • Fluent in English and Bahasa Malaysia
  • Flexible working hours

Nice-to-have

  • Passion for hospitality
  • Team player
  • Strong interpersonal skills
  • Proficient in Microsoft Office
  • Ability to handle crisis management

Key Requirements

  • Right to work in Malaysia
  • Fluent in English and Bahasa Malaysia
  • Experience in customer service
  • Ability to work flexible hours
  • Malaysian Permanent Resident or local candidate

Work Rights

Local candidate or Malaysian Permanent Resident required

Tailored Resume

Cover Letter