This role ensures the stability, efficiency, and security of IT operations by coordinating infrastructure support and maintenance activities, implementing operational standards, and supporting strategic initiatives
Job Summary
This role ensures the stability, efficiency, and security of IT operations by coordinating infrastructure support and maintenance activities, implementing operational standards, and supporting strategic initiatives.
The manager oversees day-to-day performance of systems and teams, ensuring service delivery meets business requirements and contributes to continuous improvement.
A big part of their responsibilities will be to drive the AI adoption with the team and is actively involved in the AI strategy for Card IT.
Matching Summary
This role ensures the stability, efficiency, and security of IT operations by coordinating infrastructure support and maintenance activities, implementing operational standards, and supporting strategic initiatives.
Skills & Requirements
Must-have
Manage computer operations infrastructure
Ensure stability, efficiency, and security
Oversee day-to-day performance
Drive AI adoption
Implement IT strategy
Nice-to-have
Cultivate relationships with business partners
Drive an AI culture
Support strategic initiatives
Key Requirements
IT Operations Manager IV
Experience managing server, networking, desktop, and database administration
Experience implementing operational standards
Experience managing service level agreements
Experience with application support and lifecycles