Service Bdc Administrator/call Center Representative

Lithia Hyundai of Fresno

Fresno, CA, US
Base: $20.00 ph; bonus/equity: not specified; bene...
Strong communication and customer service skills
Comfortable handling high call volumes
Basic computer and data entry skills
The role involves handling inbound and outbound customer calls professionally while scheduling service appointments using dealership software

Job Summary

  • The role involves handling inbound and outbound customer calls professionally while scheduling service appointments using dealership software.
  • Employees will assist the service department with customer communication and perform light administrative duties such as filing and scanning.
  • The company offers competitive pay, comprehensive medical benefits, paid holidays, and a 401(k) retirement plan.

Matching Summary

The role involves handling inbound and outbound customer calls professionally while scheduling service appointments using dealership software.

Salary

Base: $20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)

Skills & Requirements

Must-have

  • Strong communication and customer service skills
  • Comfortable handling high call volumes
  • Basic computer and data entry skills

Nice-to-have

  • Previous call center or dealership experience
  • Positive attitude and team-oriented mindset
  • Ability to multitask in fast-paced environment

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug-free workplace compliance required

Work Rights

Not specified

Tailored Resume

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