Sr. Rep, Customer Service Ops New Patient Onboarding

Cardinal Health

Us
Base: $16.75ph. - $21.75ph.; bonus/equity: no; ben...
Fully remote
Insurance verification
Order processing
Medical policy review
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution

Job Summary

  • Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
  • The New Patient Onboarding Representative is responsible for verifying all new patients’ primary and secondary insurances to determine coverage.
  • Cardinal Health offers a wide variety of benefits and programs to support health and well-being, including medical, dental, vision coverage, paid time off, and a 401k savings plan.

Matching Summary

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Salary

Base: $16.75/hr. - $21.75/hr.; Bonus/Equity: NO; Benefits: Medical, dental, vision, PTO, HSA, 401k, etc.

Skills & Requirements

Must-have

  • Insurance verification
  • Order processing
  • Medical Policy Review
  • HIPAA compliance
  • High-speed internet connection

Nice-to-have

  • Customer focused results
  • Detail-oriented
  • Team projects
  • Represent company culture and values

Key Requirements

  • HS Diploma, GED or equivalent experience preferred
  • 1+ years' experience in related field preferred
  • Computer proficiency in Microsoft Office products
  • High-speed broadband internet connection (DSL, Cable, or Fiber)
  • Hardwired to the router

Work Rights

Not specified

Tailored Resume

Cover Letter