As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist will support the Footscray Branch and travel to Sunshine and Central West Plaza Branches as part of a relief role.
This role involves engaging customers in financial health checks, educating on digital banking, and providing effective solutions while supporting a risk-adverse culture.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth financial product knowledge
Ability to work in busy retail environment
Support for multiple branch locations
Effective problem solving skills
Excellent communication skills
Nice-to-have
Genuine interest in banking career
Ability to articulate financial terms clearly
Championing risk-adverse culture
Experience in retail or hospitality sectors
Key Requirements
Experience in financial services or related sectors