Bilingual Universal Banker (spanish Speaker)

mvt.se

Buffalo, New York, United States of America
Base: $18.68 - $31.14 hourly (usd); bonus/equity: ...
Bilingual spanish and english communication
Customer service and sales in banking
Digital banking engagement
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner

Job Summary

  • The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
  • The jobholder is a key driver of sales and the customer experience within the branch and must exemplify empathy, customer centricity, flexibility, and digital fluency.
  • The role includes supporting daily branch operations as a teller, educating customers on banking solutions, and adhering to compliance and internal control standards.

Matching Summary

The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.

Salary

Base: $18.68 - $31.14 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual Spanish and English communication
  • Customer service and sales in banking
  • Digital banking engagement
  • Teller and transaction processing
  • Lobby management and customer greeting
  • AML, BSA, and KYC compliance knowledge

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking
  • Strong interpersonal skills
  • Time management and prioritization

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year retail sales or customer service experience
  • Fluency in English and Spanish
  • Registration under the Federal SAFE Act
  • Proficiency assessed via language assessment

Work Rights

Not specified

Tailored Resume

Cover Letter