Senior Solutions Architect

Cresta

Remote
Base: not specified; bonus/equity: not specified; ...
Remote
Customer experience domain expertise
Telephony and contact center infrastructure
Aws and gcp experience
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center

Job Summary

  • Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.
  • The Senior Solutions Architect role is dynamic and integral, requiring deep understanding of Cresta's capabilities and their integration with enterprise systems.
  • We offer a comprehensive and people-first benefits package to support you at work and in life.

Matching Summary

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision coverage

Skills & Requirements

Must-have

  • Customer Experience domain expertise
  • Telephony and Contact Center Infrastructure
  • AWS and GCP experience

Nice-to-have

  • Strong external relationship building
  • Consultative problem-solving approach
  • Organizational skills for complex processes

Key Requirements

  • Experience in large scale enterprise software implementations
  • Strong expertise in enterprise architecture
  • Willingness to travel for customer engagements

Work Rights

Not specified

Tailored Resume

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