Customer Banking Specialist - Kippa Ring

CBA New Digital Businesses Pty Ltd

Kippa Ring, Queensland, Australia
Part-time, onsite (29 hours per week)
Customer transactional banking needs
Process deposits, withdrawals, transfers
Financial health checks
The Customer Banking Specialist position at CBA New Digital Businesses in Kippa Ring, Queensland, seeks an entry-level candidate passionate about customer service and interested in banking. The role involves handling transactions, conducting financial health checks, and providing tailored solutions to customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You will deliver a seamless experience by responding to customers’ transactional banking needs and conducting financial health checks to understand customers’ needs and identify opportunities for tailored products and services.
  • We’re interested in hearing from people who have a genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position.

Matching Summary

Match Score: 85

The Customer Banking Specialist position at CBA New Digital Businesses in Kippa Ring, Queensland, seeks an entry-level candidate passionate about customer service and interested in banking. The role involves handling transactions, conducting financial health checks, and providing tailored solutions to customers.

Skills & Requirements

Must-have

  • Customer transactional banking needs
  • Process deposits, withdrawals, transfers
  • Financial health checks
  • Cash handling and ATM procedures
  • Educate on digital banking solutions
  • Follow bank processes and procedures

Nice-to-have

  • Genuine passion for Customer Service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative team culture
  • Problem-solve effectively

Key Requirements

  • Entry-level position
  • Ability to ask the right questions
  • Refer them to the relevant team members

Work Rights

Not specified

Tailored Resume

Cover Letter