Mitarbeiter Im Kundenservicecenter Aufzugsbranche (m/w/d) - Notrufzentrale
Otis
Berlin, Germany
Tariff-based pyyment according to metal industry a...
Experience in customer service center
Strong communication skills
Willingness to work shift system
You will act as a rescuer by taking emergency calls from elevator systems and assisting trapped persons via remote monitoring
Job Summary
You will act as a rescuer by taking emergency calls from elevator systems and assisting trapped persons via remote monitoring.
The role involves coordinating with service technicians to efficiently handle disturbance reports and communicating with customers via phone, chat, or email.
Employees benefit from tariff-based pay including holiday and Christmas bonuses, along with a 35-hour work week and ergonomic office equipment.
Matching Summary
You will act as a rescuer by taking emergency calls from elevator systems and assisting trapped persons via remote monitoring.
Salary
Tariff-based payment according to metal industry agreement; Includes holiday and Christmas bonus; Shift allowances provided