Front Office Supervisor - Night

Sofitel Brisbane Central

Brisbane City, Australia
On-site
Exceptional guest service skills
Experience with opera pms
Overnight shift availability
Your primary responsibility is ensuring a high level of guest service at all times across the hotel

Job Summary

  • Your primary responsibility is ensuring a high level of guest service at all times across the hotel.
  • You will be available to work overnight, across a 7 day roster, including public holidays as per our business demands.
  • We provide career development opportunities, a fun and rewarding environment, as well as hotel discounts worldwide.

Matching Summary

Your primary responsibility is ensuring a high level of guest service at all times across the hotel.

Skills & Requirements

Must-have

  • Exceptional guest service skills
  • Experience with Opera PMS
  • Overnight shift availability
  • Managing large airline crew movements
  • Proficient in Microsoft Word and Outlook
  • Time management and multitasking

Nice-to-have

  • Strong product knowledge for up-selling
  • Confident and approachable personality
  • Ability to conduct training programs
  • Supportive and collaborative work environment
  • Customer service with a bright style

Key Requirements

  • Senior First Aid Certificate
  • Open manual drivers license
  • Experience in Opera PMS
  • Availability for night shift work
  • Experience managing airline crew movements

Work Rights

Not specified

Tailored Resume

Cover Letter