Supervisor De Servicio

130

Not specified
5+ years experience managing personnel
Field service engineer supervision
Key account management 24/7
TRUMPF, a high-tech family-run company with a global reach, is seeking a Service Supervisor to oversee field service engineers, ensuring compliance with service standards and customer support. The ideal candidate should have a technical engineering background, extensive supervisory experience, and strong communication skills, along with a commitment to customer satisfaction

Job Summary

  • The role involves supervising and coordinating field service engineers to ensure compliance with service standards.
  • Candidates must provide 24/7 attention to key accounts and manage logistical resources for service missions.
  • The position requires a background in industrial engineering with extensive experience in technical service operations.

Matching Summary

Match Score: 85

TRUMPF, a high-tech family-run company with a global reach, is seeking a Service Supervisor to oversee field service engineers, ensuring compliance with service standards and customer support. The ideal candidate should have a technical engineering background, extensive supervisory experience, and strong communication skills, along with a commitment to customer satisfaction.

Skills & Requirements

Must-have

  • 5+ years experience managing personnel
  • Field service engineer supervision
  • Key account management 24/7
  • Advanced technical English proficiency
  • 100% travel availability required
  • Industrial machinery service knowledge

Nice-to-have

  • Strategic negotiation skills
  • Executive communication abilities
  • Unconventional forward-thinking ideas
  • Collaborative team culture fit

Key Requirements

  • Completed Engineering degree (Mechanical, Mechatronic, Electrical, etc.)
  • Minimum 5 years of people management experience
  • Experience supervising field service engineers
  • Direct client service experience in the industrial sector
  • Advanced technical/professional English skills

Work Rights

Not specified

Tailored Resume

Cover Letter