It Support - Cubic

Rockwell Automation

Brønderslev, Denmark
**
First and second-level support
Servicedesk (zendesk) ticket handling
Active directory and azure ad
** Rockwell Automation is seeking an IT Supporter to join their team in Brønderslev, Denmark, where the role involves providing first- and second-level support to approximately 900 users. The ideal candidate should possess relevant IT education or experience, with practical knowledge of the Microsoft ecosystem and a focus on service-oriented support. **

Job Summary

  • As an IT Supporter, you will provide daily first- and second‑level support to colleagues across our global organization.
  • Your Responsibilities include handling incoming requests, provisioning hardware and software, and creating/maintaining user accounts.
  • Rockwell Automation offers a comprehensive benefits package including volunteer paid time off, donation matching, and professional development resources.

Matching Summary

Match Score: 75

** Rockwell Automation is seeking an IT Supporter to join their team in Brønderslev, Denmark, where the role involves providing first- and second-level support to approximately 900 users. The ideal candidate should possess relevant IT education or experience, with practical knowledge of the Microsoft ecosystem and a focus on service-oriented support. **

Skills & Requirements

Must-have

  • First and second-level support
  • ServiceDesk (Zendesk) ticket handling
  • Active Directory and Azure AD
  • Microsoft 365 ecosystem
  • Hardware and software provisioning

Nice-to-have

  • Continuous improvement mindset
  • Digitalization of workflows
  • Problem solvers
  • Forward thinkers

Key Requirements

  • Relevant IT education or equivalent experience
  • 2+ years service-oriented IT support
  • Experience supporting large user groups
  • Hands-on ServiceDesk tools experience

Work Rights

Not specified

Tailored Resume

Cover Letter