Solution Manager, Academic Solution

GenScript USA Inc

United States
Base: $80,000 - $90,000; bonus/equity: not specifi...
On-site
Provide primary business and technical advice
Resolve customer troubleshooting and complaints
Generate price quotes for project design
GenScript is a global biotechnology group committed to making humans and nature healthier through biotechnology

Job Summary

  • GenScript is a global biotechnology group committed to making humans and nature healthier through biotechnology.
  • The Solution Manager serves as the primary technical source supporting sales activities and managing daily customer service operations.
  • This fully remote position offers occasional travel opportunities within the United States.

Matching Summary

GenScript is a global biotechnology group committed to making humans and nature healthier through biotechnology.

Salary

Base: $80,000 - $90,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Provide primary business and technical advice
  • Resolve customer troubleshooting and complaints
  • Generate price quotes for project design

Nice-to-have

  • Exceptional verbal and written communication skills
  • Customer-centered and proactive action-oriented mindset
  • Enjoy working in a fast-paced team environment

Key Requirements

  • PhD in life science discipline such as cell biology or immunology
  • Strong analytical and problem-solving skills
  • Excellent organization and attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter