General Manager

The Pet Palace

Charlotte, NC, United States
$40,000 - $60,000 salary; bonus opportunities; hea...
Exceptional customer service
Staff management and training
Financial report analysis
Ensures exceptional customer service through personal contact with customers, associate training, resolution of customer complaints, and delivery of services

Job Summary

  • Ensures exceptional customer service through personal contact with customers, associate training, resolution of customer complaints, and delivery of services.
  • Manages all staff at center; recruits, hires, motivates, trains, promotes, counsels, and terminates when necessary.
  • Health, vision, dental, long & short-term disability, and Life insurance are offered as perks, along with a 401k match and pet care discounts.

Matching Summary

Ensures exceptional customer service through personal contact with customers, associate training, resolution of customer complaints, and delivery of services.

Salary

$40,000 - $60,000 Salary; Bonus Opportunities; Health, vision, dental, disability, Life insurance, 401k match, Pet Care discounts, PTO

Skills & Requirements

Must-have

  • Exceptional customer service
  • Staff management and training
  • Financial report analysis
  • Inventory management
  • Social media management
  • Local marketing programs

Nice-to-have

  • Passionate team player
  • Strong motivator
  • Startup mentality company
  • Diversity and inclusivity advocate

Key Requirements

  • Five plus years in full P&L management
  • Veterinary, boarding and/or grooming experience
  • Experience managing inventory and accounts payable
  • Proficiency in computer applications
  • Ability to multi-task with strong time management

Work Rights

Not specified

Tailored Resume

Cover Letter